Businesses that focus on providing technically sophisticated services or core products need to be fully trained in their respective fields. Using an outside company for concierge services, for example, answering phone calls or serving a reception area, a company can save most of its resources focused on income-generating tasks. Learn about all the tasks that you can transfer to a third-party company, and how this step can release key employees during the work week of your business.
Autoresponders
With concierge services, the company provides personnel for answering calls and direct calls, your core staff can use their time working directly on tasks for their area. If you are a technical support service for a specific software, the phone administrator will direct calls directly to the right support staff, and not bother someone who may be a specialized sales or development agent. By providing these other employees with the opportunity to work on the designated fields, you maximize your salary income.
Concierge and lobbyist
Large offices may require the presence of an employee to answer the door, sign packages, check that visitors have meetings, and prevent unwanted lawyers from entering the building. Using one of your key employees, such as an editor or engineer, for this purpose does not make sense and spends precious time on the fact that a person must focus on important tasks. A third party can provide comprehensive concierge services for a person at the front desk in these circumstances.
Individual services
Running an office often requires random tasks to be managed regularly. In many cases, interns or new employees are used for these purposes. These duties include: getting lunch or coffee for managers or visiting customers, performing emergency operations for office or toiletries, delivering mail, or replacing toner and paper to printers. Although these duties seem small or sporadic, they are necessary and can divert significant personal things from important work on a regular basis. For these purposes, concierge services are provided, and an external organization can give the right person to manage these tasks with diligence and professionalism.
Make sure your carefully selected and hired employees actually perform the tasks for which you have selected them. Using a graphic designer to get coffee is a waste of time and salary resources. Think about how to use the organization of concierges to maximize the efforts of your work collectives. It will also improve morale, since your core employees will no longer feel disrespectful, being forced to perform these irrelevant office tasks.
